Returns & Refunds
Personalized products are made uniquely for you, so we handle returns a little differently.
Damaged or defective items
If your gift arrives damaged or has a manufacturing defect, contact us within 48 hours of delivery with photos/an unboxing video. We'll replace it free of charge.
Personalized items
As personalized items can't be resold, we don't accept returns for change of mind or errors in details provided by you. That's exactly why we share a design proof for your approval before dispatch — please review it carefully.
Refunds
Approved refunds are processed to the original payment method within 5–7 business days.
Last updated 2026. Questions? Email harendrababu1502@gmail.com.